Frequently Asked Questions

General Q&A - Cosmetic Artistry

How are Erabrowlogy, Eraliner and Eralip carried out?

Using European handheld micropen, colour is embedded into the epidermis and top layer of the skin to create the look of filled-in brows, lashline or lips, using our Soft Shading technique.

What is Soft Shading?

Soft Shading creates a natural filled-in look for your eyebrows/eyeliner/lips so you can look polished and confident anytime, anywhere. We believe this method gives consistent results and is less harsh on most Asian features.

Are the micropen tips recycled? Will there be any contamination of colours?

We practise strict hygiene standards and a new sterile micropen tip is used for every customer. You can ask your artist to show you the newly opened pack.

Additionally, every tip comes with colour backflow protector to prevent any back-flowing of colours to the machine. The handheld micropen is also equipped with colour backflow protection. Hence, there will not be any contamination.

Are the colours used safe? Are the colours recycled?

All colours exceed the safety standards of the European Cosmetic Directive and/or compliant with German rules for permanent makeup and tattoo. Our micro-colours used for cosmetic artistry are certified to be dermatological-safe, allergological-safe, microbiological-safe and toxicological-safe. Prior to the colour service, colour is dispensed into a pigment tray. Any leftover colour will then be discarded.

Is the process painful?

Topical anaesthetic will be applied to numb the area before the colour service. The intensity of pain is dependent on the individual's threshold for pain. Most of our customers liken the pain experienced to that of an ant's bite while others find the process entirely painless.

Will there be any swelling?

There will be minimal swelling initially but the swelling normally subsides within 1-2 hours for Erabrowlogy and 24 hours for Eralip/Eraliner.

How is cosmetic artistry different from tattooing?

Cosmetic artistry only embeds colour into the epidermis and top layer of skin, using organic or mineral pigments which will be metabolised by the body over time, which results in natural fading over time.

Tattoo embeds pigments deeper into the dermis layer, where colour will stay for a longer period of time.

Will the colour turn green, blue or red over time, like in the case of tattoo?

Most people will experience the slow fading of dark brown to light brown. However, due to differences in individual’s skin condition and metabolism, some individuals may experience residual light reddish or greyish tint. Regular touch-up is recommended to reduce this occurrence.

What should I do when the colour fades?

After the 1st colour service, the colour may be uneven. Please come back for the 2nd colour service within 6-8 weeks after the 1stcolour service (for Erabrowlogy & Eraliner).

Generally, with an entire course of 2-4 colour services, the colour will last you 2-3 years from the day you commence the 1st colour service. Thereafter, refresher touch-up packages can be purchased to restore the intensity of the colour.

When should I come for my subsequent colour services?

As a general guide:

ERABROWLOGY

1st
Colour Service

6-8 Weeks
2nd
Colour Service

6-8 Months
3rd
Colour Service

6-8 Months
4th
Colour Service

ERALINER

1st
Colour Service

 

6-8 Weeks
2nd
Colour Service

 

6-8 Months
3rd
Colour Service

ERALIP

1st
Colour Service

 

2-4 Months
2nd
Colour Service

 

6 Months
3rd
Colour Service

 

1 Year
4th
Colour Service

Can I use an eyebrow/eyeliner pencil to draw over my eyebrows/eyeline if I wish to have a darker colour?

Yes, you may do so but only after the complete healing and settling of colours, which may take 7-10 days.

Will Erabrowlogy/ Eraliner/ Eralip turn out to be artificial looking?

No. Initially the colour may appear darker but not to worry, it is only temporary.
In general, the colour intensity will be reduced by approximately 25-50% naturally after the process. Colour retention varies amongst individuals, as it is dependent on the intensity and type of colour used, skin type as well as the maintenance. At Erabelle, we aim to do Erabrowlogy/ Eraliner/ Eralip that looks natural and polished, enhancing your features.

What kind of training do the artists receive to perform cosmetic artistry?

All artists are required to successfully complete a series of courses that include training on colour theory, technique, features identification and sanitisation, followed by experience in hands-on clinic sessions. They also perform cosmetic artistry only after a year of practise doing Erabrow design.

What is the difference between regular & Master Artists?

All of our artists, regardless of regular or Master, underwent similar training and courses on colour theory, technique, features identification and sanitisation, followed by hands-on clinic sessions. However, Master Artists are more experienced and have consistently displayed excellent skills, hence a surcharge for their service.

Under which scenarios will cosmetic artistry services be unsuitable?

Pregnant customers will be advised to undergo cosmetic artistry services only after delivery. Customers who have diabetes, autoimmune disease(s), heart diseases and tendency to develop keloids will not be suitable. Customers with medical conditions are advised to seek professional’s advice from their doctors and also be certified “suitable for cosmetic artistry” in an official memo, prior to the service(s).

Is it safe to do cosmetic artistry when I am breastfeeding?

Studies have shown that it is relatively safe to use topical anesthetics during breast feeding and topical anaesthetics have not been reported to cause problem for nursing babies. However, we recommend customers to stop breastfeeding for 24 hours after the service, as an added precaution.

Erabrowlogy

Who is suitable for Erabrowlogy?

Erabrowlogy is ideal for individuals

  • with sparse or uneven eyebrows.
  • who do not know how to draw their eyebrows.
  • who are busy and active and wish to look good even during and after exercising.
  • who are allergic to conventional make-up.
How long does the Erabrowlogy take?

Each Erabrowlogy colour service takes approximately 90 mins to complete.

Is it safe to perform cosmetic artistry directly over the newly designed eyebrows?

Yes, it is safe as cosmetic artistry is only done on the epidermis and top dermis layer and there is minimal or no bleeding at all. Hence, it is very unlikely that any ingredient of the eyebrow pencil to enter the blood stream.

What should I do after Erabrowlogy?

The colour settling process takes a shorter period of 5-7 days and besides the above-mentioned points, you are also advised to:

  • Keep the area dry at all times on the 1st day.
  • Use the after-care kit providedfor brow maintenance.
  • Do not apply any other product (e.g. brow gel) on the brows.
  • Refrain from scratching or peeling the area.
  • Avoid swimming, sauna and sun-tanning and dusty environment.

Eraliner

Who is suitable for Eraliner?

Eraliner is ideal for individuals

  • who do not know how to apply eyeliner.
  • who have oily skin that causes make-up to smudge.
  • who are busy and active and wish to look good even during and after exercising.
  • who are allergic to conventional make-up.
How long does the Eraliner take?

Each Eraliner colour service takes approximately 75-90 mins to complete.

What should I do after Eraliner?

The colour settling process takes approximately 7-10 days and you are advised to:

  • Use only damp cotton pads soaked with saline to wipe your eyes if necessary.
  • Use the Aftercare Cream as directed.
  • Apply a THIN layer of Aftercare Cream using a clean cotton bud every morning and night for at least 7 consecutive days.
  • Do not apply any other eye product (e.g. eye cream) on the affected area.
  • Refrain from scratching or peeling the area.
  • Avoid swimming, sauna and sun-tanning and dusty environment.
Can I do Eraliner with eyelash extensions on?

No. Please get the extensions removed prior the Eraliner service as the extensions might cause the breaking of your natural eyelashes.

Can I get eyelash extensions done after Eraliner?

Yes. Please wait for at least 1 week for colour to settle before getting eyelash extensions fixed.

Eralip

Who is suitable for Eralip?

Eralip is ideal for individuals

  • who have uneven lip colour.
  • who has pale or dark lips.
  • who do not have defined lip-shape.
How long does the Eralip colour service take?

Each Eralip colour service takes approximately 90 minutes to complete.

What should I do to achieve better results?

1 week before the Eralip colour service, condition the lip with lip mask or lip balm to ensure that the lips are not dry and cracking. After the colour service, follow the aftercare procedure closely.

What should I do after Eralip?

The colour settling process takes approximately 7-10 days and you are advised to:

  • Avoid food in the first 2 hours after the colour service.
  • Drink using a straw.
  • Keep the lips clean and moisturise dat all times on the 1st day.
  • Refrain from consuming hot, spicy, oily, acidic, alcoholic food and beverages (e.g. curry, fruit juices), as they might deter the recovery and cause blisters.
  • Refrain from smoking and sports activities especially swimming.
  • Avoid exposure to direct sunlight and dust.
  • Refrain from scratching or peeling the lips.
  • Do not apply any coloured products (e.g. lipstick, lip-gloss) on the lips during the colour-settling process.
  • For the first 3 days, apply a THIN layer of Aftercare Cream with a clean cotton bud every 2 hours.

From the 4th-10th day, apply a THIN layer of lip balm in the morning, after lunch, and night; and when the lips are dry

Can I do Eralip if I have a history of cold sore?

Applying Acyclovir 5% cream on the lips1 week prior to the Eralip colour service and also throughout the colour-settling process (before Aftercare Cream) may be able to prevent an occurrence.

Acyclovir 5% cream can be purchased from any pharmacy.

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